Zoom BikeShare is a network of bikes, available for rent to explore our beautiful region. Zoom BikeShare is used by locals and visitors. It allows people to see the area and appreciate it in a way that cars and buses don’t allow. It provides freedom to use the bikes whenever you want and return them to any Zoom BikeShare drop-off you want.

Zoom BikeShare is located at area hotels, on bike paths and at other popular areas in Niagara-on-the-Lake and Niagara Falls. The bikes can be rented and returned to any of our designated drop- off locations, allowing you to create your own experience. For instance – if you’re a visitor to Niagara, you might choose to rent your bike from Niagara Falls, ride to Niagara-on-the-Lake along the Niagara Parkway. If you’re a local resident, you might take a bike out for a morning ride each day for some exercise and fun!

Zoom BikeShare fully functions through our App. Open from 6am-11pm daily.

GET RIDING!
Download the Zoom BikeShare app to your mobile phone from the App/ Play Store.
Register by creating an account.
Search for available bikes using the map. Bike will show in green circles on the map ** make sure locations and camera are enabled in settings.
Pick your bike
Either scan the QR code on the bike or enter the number located on the bike and unlock.
The lock, mounted by the back tire, will open.
If you have not added payment info to your "wallet" in the APP you will be prompted to do so prior to the lock releasing.
Remove the cable from the open lock.
You’re ready to ride!

TAKE A BREAK!
Pause your ride.
Want to stop for some sightseeing or grab a bite to eat and take a break without ending your rental?
Select the Pause Ride option on the app screen. To lock the bike, slide the locking mechanism closed manually. To resume riding restart your ride using the app. Keep on riding! *Note: billing continues during a pause.

RETURN YOUR BIKE!
Return your bike to any Zoom BikeShare drop-off in order to end your rental.
Select the bike # you would like to return from your Rentals list in the app.
Select ‘End rental.’ To lock the bike secure the cable loop in the bike lock near the rear tire. Slide the lock closed using your hand when ready.
Your rental will end and the bike will become available for others to use.
Note: The bike is not considered returned unless it is at a designated Zoom BikeShare drop-off location.

Both visitors to Niagara and local residents can rent from Zoom BikeShare. Minimum user age is 16. Riders under 18 years of age must have parental permission.

Ontario Legislation does not require helmets for riders over the age of 18. Riders aged 16 and 17 must wear a helmet by law. We recommend you bring your own helmet, follow all the rules of the road and behave in a safe and courteous manner. Zoom BikeShare does not provide helmets at our stations. Our full service bike rental and tour operation, Zoom Leisure Bikes offers helmet rentals and sales located at 431 Mississauga Street, Niagara-on-the-Lake.

Zoom BikeShare bikes are one size and fit riders who average 5’2 to 6’1 in height. If our BikeShare bikes are not suitable for you, our full-service bike rental & tour operation, Zoom Leisure Bikes offers a wide range of bikes at 431 Mississauga Street, Niagara-on-the-Lake. Bikes can be picked up at the store or a delivery can be arranged. Please visit our website at zoomleisure.com for more info or call 905-468-2366.

Yes! We have several professional mechanics that check all of our bikes regularly. Our bikes are comfortable, easy-boarding, sturdy, and tracked individually. The internal 3-speed gearing makes it comfortable to ride. Our bikes are equipped with kickstands, bells, reflectors, theft-proof hardware, and best of all the tires are puncture-proof!

Niagara is a haven for cyclists, and the region continues improving cycling infrastructure to make it safe for everyone to enjoy. Both downtown and rural Niagara-on-the-Lake have become cycling hotspots in Niagara. The Niagara River Recreation Trail/Nature Trail and the Greater Niagara Circle Route feature designated bike paths that are separate from vehicle traffic, and each year infrastructure enhancements continue to make our community more bike-friendly. Zoom BikeShare and Zoom Leisure are proud to assist local governments in improving bike infrastructure and bike safety by providing anonymous data on bike usage.

Many different criteria went into choosing our current Zoom BikeShare locations. Our sister company, Zoom Leisure Bikes has ongoing partnerships with many of our current BikeShare locations that enabled a smooth transition to a sharing system. When choosing locations we consider many factors including geographic location in relation to other Zoom Locations, local destination activities, parking, access to other forms of transportation like shuttles and buses, and access to bike infrastructure.

Zoom BikeShare is proud to partner with the following destinations in Niagara-on-the-Lake:

Jackson Triggs Winery at 2145 Niagara Stone Road, Niagara-on-the-Lake

Smuggler’s Cove at 16052 Niagara Parkway, Niagara-on-the-Lake

Charles Hotel - 209 Queen Street, Niagara-on-the-Lake

Shaw Club Hotel - 92 Picton Street, Niagara-on-the-Lake

Harbour House - 85 Melville Street, Niagara-on-the-Lake

Best Western Colonel Butler – 278 Mary Street, Niagara-on-the-Lake

Oban Inn – 160 Front Street, Niagara-on-the-Lake

Fort George – 51 Queen’s Parade, Niagara-on-the-Lake

Laura Secord Homestead - 29 Queenston St, Queenston

We would love to hear from you. We are planning to expand our network of locations throughout the Niagara Region in the coming years. Please contact us at info@zoomleisure.com or call 905-468-3401.

Our Hourly Plan is great for everyone! The cost is $8 plus HST per bike per hour. You are billed for the next full hour at 1 hour and 1 minute. We bill PER hour, not per minute.

On the first bike rental, you will be prompted to add a payment method. $30 is pre-authorized on this card to begin a rental. At the conclusion of your ride, any funds remaining from the pre-authorization will be returned to your credit card. If you have added funds to your wallet within the APP then any remaining balance at the end of your rental in the wallet will stay on the APP for use at a later date. If you would like the balance of your wallet refunded to you please contact us through support in the app and we are happy to do this for you.

The use of a credit card provides a security function in the rental process, so at this time, a credit card is required for all rentals. All major credit cards are accepted.
Don't have a credit card? You can rent a bike from us at Zoom Leisure at 431 Mississauga Street, Niagara-on-the-Lake, and pay debit or cash.

The replacement cost of a Zoom BikeShare bike is $1,000 CAD. When you properly lock up your bike at a Zoom BikeShare Location and end your rental, the bike is no longer your responsibility. If your bike is stolen during a rental you are required to file a police report and contact Zoom BikeShare as soon as possible by calling 905-468-3401.

At the end of each rental, a receipt will automatically be emailed to the email address associated with your Zoom BikeShare account. Additionally, you can view your rental history in the app menu in the top left hand corner of the screen.

In order to trigger a successful ‘end’ of your bike rental and end billing time, the bike must be returned to a designated Zoom BikeShare Location. The bike can be locked within a 20 ft. radius of the bike rack and still be successfully returned. It can still be returned if all the cables are full. Bikes left outside of a designated area are considered your responsibility until returned to a Zoom Location and will be billed accordingly.

Yes! One person can rent up to 4 bikes at one time on the same smartphone.

If you discover an issue with a bike, please report the problem through your app menu by using the Report a Problem link. Alternatively, please call customer service at 905-468-3401 or email us at info@zoomleisure.com